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Terms & Conditions

Welcome to the Internet Site ("Site") on the World Wide Web. Please review these Site Terms of Use, which govern your use and purchase of products from our Site. By accessing, browsing, or using this Site, you acknowledge that you have read, understood, and agree to be bound by these terms. If you do not agree to these terms then please do not use this Site. controls and operates this site from its offices within the United Kingdom. The laws of England and Wales govern claims relating to, including the use of, this Site and the materials contained herein. If you choose to access this Site from another location, you do so on your own initiative and are responsible for compliance with applicable local laws.

The information contained in this Site including all images, illustrations, designs, photographs, writings and other materials that appear herein are copyrights (all of which, collectively, are herein referred to as the "Contents")

Permission is granted to display, copy, distribute, download, and print in hard copy portions of this Site for the purposes of:
(1) Placing an order with or
(2) Using this Site as a shopping resource provided you do not modify the Site and that you retain all copyright and other proprietary notices contained in the Contents.
Except in connection with shopping or placing an order, none of the Contents may be copied, reproduced, distributed, republished, downloaded, displayed, posted electronically or mechanically, transmitted, recorded, in any manner mirrored, photocopied, or reproduced without the prior written permission of . Please note that the permission granted herein terminates automatically if you breach any of these Site terms or conditions. Any other use of the Contents on this Site including reproduction for purposes other than as noted above, and including any reproduction, modification, distribution, or republication may violate copyright or trademark laws, and, without the prior written permission of, is strictly prohibited.

DISCLAIMER OF WARRANTY is providing this Site and its Contents on an "as seen" basis and makes no representations or warranties of any kind, either express or implied, including, without limitation, warranties or conditions of title or implied warranties of merchantability or fitness for a particular purpose, and non-infringement. Although believes the Content to be accurate, complete, and current, does not represent or warrant that the information accessible on this Site is accurate, complete, or current. Price and availability information is subject to change without notice.

In no event shall be liable for special, indirect, exemplary, or consequential damages or any damages whatsoever, including but not limited to, loss of use, data, or profits, without regard to the form of any action, including but not limited to contract, negligence, or other tortuous actions, all arising out of or in connection with the use, copying, or display of the Contents of this Site. In an effort to provide our customers with the most current information, will, from time to time, make changes in the contents and in the products or services described on this Site.


We will take all reasonable care, in so far as it is in our power to do so, to keep the details of your order and payment secure, but in the absence of negligence on our part we cannot be held liable for any loss you may suffer if a third party procures unauthorised access to any data you provide when accessing or ordering from the website.

Contract creation and electronic contracting
The technical steps required to create the contract between you and us are as follows:

  • You place the order for your products on the website by pressing the confirm order button at the end of the checkout process. You will be guided through the process of placing an order by a series of simple instructions on the website.
  • We will send to you an order acknowledgement email detailing the products you have ordered. This is not an order confirmation or order acceptance from
  • As your product is shipped from our warehouse we will send you a dispatch confirmation email.
  • Order acceptance and the completion of the contract between you and us will take place on the dispatch to you of the products ordered unless we have notified you that we do not accept your order, or you have cancelled it in accordance with the instructions below.

Non-acceptance of an order may be a result of one of the following:

  • The product you ordered being unavailable from stock.
  • Our inability to obtain authorisation for your payment.
  • The identification of a pricing or product description error.
  • You not meeting the eligibility to order criteria set out in the main Terms & Conditions.

Contract cancellation
Once your order has been placed we are unable to cancel orders. If you wish to exercise your right to cancel this contract after your order has been placed, items may be returned for refund or exchange provided is notified via email at within eight [8] days of delivery of the item. must also be notified via email at of any items that have been delivered incorrectly or incomplete within eight [8] days of delivery of the item.

Outside of eight [8] days,  reserves the right to refuse any refund or exchange requested for items which are not faulty.

Please note: Items must be returned to in order for any refunds or exchanges to take place.

Please return your item to:

Super Phone Deals Midlands Ltd
E-Commerce Department
268 Harnall Lane East
United Kingdom

Description of products
All products are second hand unless stated.
Each product purchased is sold subject to its product description which sets out additional specific conditions related to that product including, without limitation, terms and conditions concerning estimated delivery dates and times, warranties, after-sales service and guarantees.

Please note, however, that all product descriptions and images are for display purposes only and do not represent the finished product. Any accessories listed will be for mint condition items only, and are not included on good condition, poor condition, Discounted, or Budget items.

Box contents may vary; additional downloadable content listed on the box may not be included.

We will take all reasonable care to ensure that all details, descriptions and prices of products appearing on the website are correct at the time when the relevant information was entered onto the system. Although we aim to keep the website as up to date as possible, the information including product descriptions appearing on this website at a particular time may not always reflect the position exactly at the moment you place an order. We cannot confirm the price of a product until your order is accepted in accordance with our order acceptance policy.

Images are for illustration only. Actual item design may vary slightly from image.

Condition of items
We will charge you more depending on the condition of our products. For electronic items, mobile phones and consoles, we break this down into four grades:

  • Mint - Working phone in as new/mint condition. Complete with original box and accessories as sold new.
  • Good [and Discounted] - Working phone in good condition with slight cosmetic blemishes. Charger supplied. If the phone includes a music player/radio then it is supplied with headphones. If the phone has PDA functionality a sync cable and/or docking cradle is supplied. Missing original packaging.
  • Poor [and Budget] - Working phone in poor cosmetic condition. Original or 3rd party charger supplied but missing accessories and original packaging.
  • Non-working - We buy non-working phones. Non-working phones must be intact, not crushed or snapped in half. Non-working examples: dead, cracked, broken/bleeding LCD (screen), not powering up, speaker/mic faults, broken aerial, etc. Accessories are not required. We do not sell non-working phones. Non-working phones are either repaired, stripped for parts to repair other phones or recycled into base materials to be used again. Nothing goes to landfill.

Phones: See Grading System above.

Games: All games are sold in working condition. Occasionally games will be supplied with reprinted paper inlays. Instruction manuals are not guaranteed to be included. All PC CD-ROM games which require a serial key will come complete with instructions.

DVDs and Blu-Ray discs: All DVDs and Blu-Ray discs are sold in working condition. Occasionally DVDs and Blu-Ray films will be supplied with reprinted paper inlays.

Prices and the availability of items are subject to change without notice.

The prices advertised on this Site are for orders placed through our Site facility..

Any reference to "savings" used on this Site indicates the average savings off the "list price". Your actual savings will vary depending upon the goods purchased and the date of the transaction.

We reserve the right to limit sales.

TERMS OF USE REVISIONS may revise these Terms of Use by updating this posting. You agree that in the event that any portion of these Site Terms of Use is found to be unenforceable, the remainder of these Site Terms of Use shall remain in full force and effect. By using this Site you agree to be bound by any such revisions and should therefore periodically visit this page to determine the then current Terms of Use to which you are bound.