Items may be returned for refund or exchange provided superphonedeals.co.uk is notified by email at firstname.lastname@example.org within eight  days of delivery of the item. Superphonedeals.co.uk must also be
notified by email at email@example.com of any items that have been delivered incorrectly or incomplete
within eight  days of delivery of the item.
Please note: Items for refund or exchange must be returned to superphonedeals.co.uk.
Being notified outside of eight  days, superphonedeals.co.uk reserves the right to refuse any refund or exchange
requested for items which are not faulty.
Information provided must contain your order number, the title of the item/s you are returning, and the reason for return. Merchandise must be in same condition as when it was sent
with all accessories and manuals that came with it, including a copy of the invoice and a short note detailing the reason you are requesting a refund or exchange.
superphonedeals.co.uk offers a twelve  month manufacturer's warranty on all new items. The
superphonedeals.co.uk twelve  month warranty does not cover physical damage, water damage, or any damage caused by unlocking a mobile phone, and only covers software faults
arising in the course of normal use. For further details on the conditions of the warranty, please contact us at firstname.lastname@example.org .
superphonedeals.co.uk do not offer warranty on used products unless stated. If any used products are found to be
faulty, please notify us at email@example.com within eight  days of delivery and we can arrange an rma
for the product.
After 28 days from the point of receipt, defective merchandise will be fully tested to verify the fault. Should an item not be found to be defective it will be dispatched back to you,
however should an item be found to be defective we will first seek to repair the item; if no repair can be made, we will seek a replacement item. If no replacement can be issued, a
refund will be given to the current sale value. Repairs can take up to 28 working days.
Please note that we cannot accept refunds or returns if you deliver them to us by hand, and as such refunds and returns can also not be carried out in our stores.
All merchandise for return or refund must be sent to the following address:
Ecommerce Returns Department
Super Phone Deals Midlands Ltd
268 Harnall Lane East
All items sent to superphonedeals.co.uk for refund or return, are made pursuant to a shipment contract. Prior to superphonedeals.co.uk receiving such items the risk of
loss and title for such items remains with the customer. This means that the risk of loss and title for such items passes to us upon delivery from the carrier. As such,
superphonedeals.co.uk recommends that when sending items for return or refund you use an insured and/or traceable method of transit, such as Royal Mail Special Delivery or Recorded
Super Phone Deals will not refund postage costs for the return of items.